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Two people talking at a table An Introduction to Diversion is a Course

An Introduction to Diversion

Time limit: 90 days

Full course description

An Introduction to Diversion will launch on March 22, 2021.

As communities grapple with increasing numbers of people coming to the homeless system seeking shelter for the first time, implementing a diversion strategy at the front door is more important than ever. At the same time, funding is often targeted to upstream eviction prevention programs that don’t directly assist those people at the front door of shelter.  The National Alliance to End Homelessness developed An Introduction to Diversion to help advance the importance and understanding of the diversion strategy.

An Introduction to Diversion is a single course that includes content to clarify diversion as a strategy and help users develop a better understanding of why diversion is so important in reducing inflow into the homeless system as well as how it works as an intervention.  The course includes Alliance staff as well as experts from the field discussing diversion as a system strategy, and tips on best practices for implementing diversion. 

An Introduction to Diversion offers support to both new and existing program and system level staff, particularly staff at the front door to:

  • distinguish diversion practice from prevention practice
  • understand the role diversion plays in reducing inflow into homelessness
  • understand the principles for developing a diversion strategy
  • identify the fundamental of an effective diversion practice

Students have access to this course for 90 days from the date they are enrolled.

Course Details:

  • No prior knowledge of topic required to enroll in the program.
  • Self-paced course can be completed in 60-75 minutes.
  • Can access courses from smartphone, tablet, and desktop.
  • Users can access course for 90 days after enrollment, after 90 days, users will only be able to access content they have previously completed. 
  • The course flows sequentially and users are required to take and successfully pass quizzes to advance to the next module. Users who successfully complete the course will receive a Microcredential as well as a Certificate. (CEU's are not provided).

Discounted Course/Refund Policies:

Refund Policy - for more information and/or to apply for a course refund please visit see our policy here.

Course Discount - The Alliance has limited funds available to offer free or reduced cost courses to people and organizations with limited financial flexibility. There is no guarantee a course will be free or reduced. Each request is evaluated individually and granted based on availability of resources. If you are currently experiencing homelessness or have experience homelessness within the last five years, your 501c3 organization's operating budget is less than $500K, or your 501c3 organization's operating budget is between $500K and $1M and would like to register five or more individuals, please see more information on how to apply for a discounted course(s) here.